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Frequently asked questions

4 questions match.

What is the lead time on a standard DualVee order?

Standard DualVee components ship in 3-5 business days from our Pittsburg, CA facility. Custom assemblies typically run 2-3 weeks.

Can I return an unused component?

Unused stock components in original packaging can be returned within 30 days. Custom and made-to-order items are non-returnable.

Do you offer volume pricing?

Yes. Request a quote and a specialist will price your quantity within one business day.

What payment methods do you accept?

We accept purchase orders from approved accounts, plus all major credit cards through the online storefront.

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